FAQ
How should I prepare for the cleaning appointment?
• Vacuum, if needed
• Dust and clean baseboards and HVAC registers
• Remove fragile and valuable items
• Move furniture, if necessary
• Remove smaller items from the floor
• Free up a parking spot that is closest to the entry door
• Point out areas of concern
What should I do with my pets during the cleaning?
Please ensure your pets are locked away or outside as the entry door may be open to allow for hose access, pets could escape. Also some pets may be frightened by the equipment.
How long does it usually take for carpets to dry afterward?
Your carpet will be only slightly damp to the touch after your cleaning. Most carpets typically need 6-10 hours to dry completely. However, it could take up to 24 hours to dry depending on the time of year your carpets are cleaned, and the air circulation, humidity and temperature in your home.
How often should I have my carpets cleaned?
This answer varies depending on many factors such as allergies, children, pets and whether the carpet gets heavy use or light use. Dirt is like sandpaper. It damages your carpet. The more often you have your carpets cleaned, the longer they will last. We recommend that you have your carpet professionally cleaned every 6 to 12 months, depending on your lifestyle.
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